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I was trying to make it down to Wenatchee from Spokane Washington for the Christmas of 2022 I tried multiple train tickets but each one had canceled on me finally got a Greyhound ticket the day arrived for me to get ready to go and they canceled on me on my way out the door I had to figure out a different ride and how to do the refund and once I did it told me I had to wait 7 to 10 business days for my refund REQUST to be reviewed once it was reviewed and they told me again to wait 7 to 10 business days for the actual refund keep in mind I bought at least three tickets so this is around $400 not only have I not received this yet but it is literally been 2 months and at least 30 business days I've gotten the please wait email at least three times I' and I still haven't seen any money yet I understand that there were a lot of cancellations in the month of December due to snow but that was 2 months ago at this point. For how long this is taking I'm definitely not using greyhound again especially when there were the ones to cancel.