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Whoever wrote this article is full of ? and a straight out liar! Apparently Goodwill paid them to lie! BADWILL should be their name because there's nothing GOOD about them! Goodwill used to be good thrift store and a nonprofit organization and no one can tell me differently they are a 100% profit Organization now! And I will explain to you why! My mother, my son and my nephew worked for them in fact my nephew still works for them! And my nephew works in e-commerce which is shopGoodwill but more about him in a few minutes! When Goodwill started selling online after they found out how much money could be made by selling online from resellers that we're coming into their stores! Resellers would price match stuff now They have smart phones to help do that quicker! Goodwill started getting greedy and started posting the High end stuff on eBay! And Resellers would have a knockout drag out over the stuff! Because Goodwill didn't research it enough to find out what the true value was! And then Goodwill started to get more high-end donations coming in! Then Goodwill opened its own bidding site! And that's when the feather's started to fly! Resellers were doing more and more research and was reselling their winning bids on eBay! And to hell with anyone who got in these money hungry for profit jerks! And Goodwill started to realize truly how much profit could really be made by what these resellers were doing so they started to research the stuff better! Then Goodwill stopped a lot of the job training and they slacked off on hiring that many people with disabilities and also they stopped employees that good and stopped giving raises to employees further down the totem pole! Now my nephew says goodwill is shill bidding basically using it's own employee's to bid against consumers or using a program to auto bid when goodwill sees that it's not going to get as much on that particular bid or and they want even more money they will implement the shill bidding! Then they jacked the prices up on shipping knowing dam good and well that it doesn't cost that much to ship that particular item! And then they started jacking the handling prices up! Goodwill's blaming FedEx but FedEx said no Goodwill sets those prices not us and I'm inclined to believe FedEx! So Goodwill is ripping consumers off on shipping costs by pocketing the extra money that it doesn't cost to ship the items! Then there's the handling prices example one goodwill will charge a $10 handling fee to put 1 PS4 game in the box while another Goodwill only charges $2 oh and the other goodwill will charge $20 shipping while the other goodwill charges $5 so tell me if Goodwill isn't ripping consumers off why isn't there a set price on S&H then ?