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I printed off my receipt online and I returned it with the items a very rude young man at the register in Avon Connecticut refused to give me my money back he would not explain why he just said I'm giving you a merchandise credit. and I am not happy as it was a lot of money. I've had problems with this Petco store in Avon Connecticut in the past regarding their grooming facility. If this is the way they are then I will wait and I will order extra dog food when it comes in because it's out of stock at their store and online I will get the rest of it and I will never go back in that store again. When I brought my new puppy in to attempt to get a collar and asked if someone could help me I was told just go here or go there and the guy walked away so they don't seem to really care one way or the other and now I can't even get my money back. Poor customer service.