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Yeah I just got back on my bike ride to the goodwill to return a pair of size 13 tennis shoes that were one of two pairs of size 13 shoes for my self . I also had purchased a pair of shorts at the same time yesterday about a little over 24 hour period later. Needless to say only one of the two pairs fit me comfortably enough to wear .they were priced at $25.00 as were the other pair of 13 'a. The shorts were also way to tight . They can't be a true 36 waist any how I read the return policy just before I left the house . I walk in the watt ave location where my roommates and I spend a good deal of $ in there . ( nowhere else just the location I mentioned above) As soon as I walked in the two woman behind the counter immediately proceeded to tell me that they have an all sales final policy . I was so angry I had to get away from there ASAP before I lost my temper. They were very ugly the way they had a,"oh well .sorry about my luck attitude . No compromising skills whatsoever . Very very sad to have been treated with the utmost disrespectful employees I've ever came across. What so ironic is that your non profit organization must be balling so big that you've forgotten what The name and meaning of "Goodwill" really means and stands for!!! What a pathetic performance!!!!!! Good job guys!!! I want to let you know that each and every one of you are all my biggest 0's(zeros) !!! Oh I'm sorry .Did i say zeros?I meant hero's. Sorry about that . Really no I meant numero uno zeros . After this I'm getting on Yelp . What a joke the way you guys are using that cover name for your proceedings. You'll never see another penny from me ever ever again ! I promise you that!!