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Here is the address to return online orders to JC Penney:<br /> <br /> JPenney Returns Columbus<br /> 5555 Scarborough Blvd<br /> Columbus, OH 43232<br /> <br /> It's really annoying that you have to pay $8.00 to return the item after you've already paid $8.95 when you purchased the item. I'd rather pay for the return myself. My item cost $8.44, and after deducting the $8.00 for the return label my credit is only 44 cents??!! Ridiculous!