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I purchased a new washer 7/31/21. It only worked 2 1/2 months. Repairmen have been here<br /> 5 times and replaced parts. Today was the most recent. He said that he has to order new parts so it be almost 2 more weeks waiting for our washer to try to be fixed. I called and requested my money back and the guy said that they have to order the parts and come back to repair it. This just happens over and over. Never again will we purchase a Samsung product and I'm going to turn them in to the Better Business Bureau .