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Bought a cassette player that wound up not working, but on their physical receipt it said they would fully refund electronic devices within 7 days of purchase. When I went in to exchange it, they gave me a receipt for store credit. I asked about getting a full refund as it says on the receipt, person at the till says they don't do that. I didn't want to make a scene so I just accepted it. Now of course I lost the damn thing. So beyond frustrated, that's $30 that went towards absolutely nothing.