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Bought a $39 pole saw at Ace in Jackson ca. Opened but did not use blades. One pull on the 1/4 inch puny rope with cheap thin hardware told it all-NO WAY FOR $39. I returned in original package because I had not taken blades out just pulled on the rope and when I brought back with receipt the next day the manager told me she would not take it back I was so upset I walked out and left it