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I bot a TV it came broke they was going to do repear but could not I have been trying to get a refound and yall have made made 4 tickets and they all get canceled idk what is going on but it needs to be fixed I am ready to contact the bbb of new jersey I sould have done had my refound and the fact I have not I fill it it not right yall picked the TV up on the 22 so yall have had more then enough time to get me my money every time I try to get it fixed they make a new tickit the case manger say they will get ahold of refound department they never anser and i am geting sick of it I fill like I am being robed I don't have the TV and I don't have the money this is not right some one please help