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Here is what they post but I have wasted the last hour trying to contact them with out any luck... My packages were delivered damaged. I ordered online for simplicity reasons. Items are too bulky to carry so I didn't want to go in the store. Now it looks like I will have to lug them back to the store if I want to get them returned which is what I wanted to avoid in the first place. There should be a simple button to push that says return that just give you the run around. Never again!<br /> ONLINE RETURNS ON YOUR SCHEDULE<br /> <br /> If your schedule is too full for regular store hours, start your return online by clicking the &quot;Return Items&quot; button. Eligible orders for online returns will receive a shipping label via email to print and attach to your package. You can drop it off at your nearest UPS Access Point&amp;#8482; location. Customer support is also available to help get your UPS return started and is available to help schedule pick up of your return items for your convenience. Call us for assistance at: 1-800-430-3376.<br /> <br /> Return Items<br /> Find Your UPS Access Point