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Well, it's waaaay too late to return the item I bought but the item itself is a piece of garbage. I bought a shower curtain rod months ago and finally got around to attempting to put it up in my shower (just removed the sliding glass doors, I want a curtain instead). I took the rubber/plastic (it's just plastic) cup off one end and it's all corroded and rusted underneath it. On the other end the metal tube actually push/cut through the plastic cup and cut out nearly a perfect little circle. So if I was to put it up in my shower raw metal would cut into my shower wall.<br /> Fortunately that won't happen because I can't get the thing to unwind and extend long enough to put up in the shower. I twisted and twisted and twisted and finally it lengthened 2 or 3 inches and that's it, won't extend any further.<br /> This is a brand new rod, atleast it's supposed to be. It didn't look like a brand new rod once I got it unwrapped and took a look at it. It looks 100% used -corroded, beat up and broken and stuck shut. <br /> To me it looks like they got a return and just rewrapped it and sent it back out for some store to put on the shelf and some sucker to buy. I don't blame the particular store where I bought it, this was probably done in some returns warehouse.<br /> Unbelievable. I would expect something like this from a chintzy seller on some website but not from an actual brick and mortar store.'<br /> I was thinking of asking for store credit since I don't have the receipt anymore but after reading all these reviews I'm sure I wouldn't even get credit w/o the receipt. It's this simple, from now on the only thing I'm buying as Ace Hardware will be plants or dirt for those plants.<br /> Another commenter is right, Amazon has a better return policy, I'll buy another shower curtain rod from them.