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I'd avoid using Petco. I bought my first puppy..picked up a large crate and TOLD the associate I really needed a medium but would grab this 'just in case' since i needed it the following day to pick up the pup. We found a medium and tried to return the unopened box for this $99 item and they wont take it due to Covid? You can't lysol wipe the outside of the box? Seems like a bad approach even at this time and unwise as well, because I live a mere mile from the store and thats what.....12-15 years of treats, food, and toys they won't get. The NO RETURNS should be the bold letters, not the 100% EASY RETURNS then buried midway down the covid 19 exception language. bad form