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I will never order from jcpenney again, I order a pair of boots from them, open the box and there was only one boot in the box, customer service wasn't any help, wanted me to take the boot all the way to the mall to return IT, no store or online has my size, how about telling the warehouse to fine the other boot, this make the second time I've had a bad experience with jcpenney, want get a third time.