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The store at 803 27th SW Vero Beach Florida has taken it upon themselves to start a NO REFUND POLICY! Also when calling and getting no answer for 2 weeks their store mgr told me their phone has been broke for almost a year "how do I think they feel"? I called corporate 4 days ago & was told a District Mgr would be returning my calls,and handling.g the defective "on sale" phone I was sold.. THAT NEVER HAPPENED. The store mgr also told me they are not responsible le for ANYTHING once I purchase it. New store policy. & I need to contact the manufacturer!! BAD STORE, BAD CUSTOMER SEVICE CARE, BAD DISTRICT MGR!!! DONT SHOP THERE