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I agree with everyone on here. Dont buy from Michael's. You only have 5-15 minutes to cancel an order even if you didn't do it. And then when you inquire about when the order should be shipped out after the label was made over a day ago they keep repeating themselves of its 1-3 days for processing and 4-6 days for it to be delivered to you. I told them it had been 3 business days since I ordered it and they then wanted my order number (which why they didn't ask for this to begin with is beyond me) and then still come back with it will ship out soon. Soon could be days from now I need you to know whether or not it's shipping today or tomorrow. It's pointless to even deal with customer service. They all<br /> Have their heads in their hind ends over there and think a justified answer is it will ship out soon or giving you the same details about their processing and shipping procedure. Then moving onto asking whether or not you needed help with anything else as to get you off the subject your on. Praying this ships out today and all goes smoothly from here and I won't ever order anything from them again.