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I will never order from Jcpenney again! It's sad because almost half of the things in my house or from there and it wasn't always like this. People need to voice their opinions to get this to change and corporate needs to know but I truly suspect that they will be closing. <br /> <br /> You should try using chat sometime. I am not sure how to get in it except to say that you hit <br /> Reply where you received the notice saying they got your order and it'll pop up. Guess what their job is? To avoid doing anything at all cost and then they sit there and laugh at you. They truly think it's funny and try to find anyway they can to get out of helping you from disconnecting to saying &quot;you're having a difficult time&quot; or &quot;call back later.&quot; It's a total joke and these people are making money. <br /> <br /> I placed a substantial order and stated that they had already been shipped and a month later I don't have them. in the meantime the price dropped but even though the order just arrived they won't honor their price match guarantee Of 14 days because the order was placed longer ago.<br /> <br /> If you place an order beware make sure to check because the prices to go down during their clearance. I truly think that at this point the employees at JCP think it's a joke too!