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I have been trying to return my item for the past two weeks and I wrote emails three different times and received the same delay tactics that you use due to the Covid19 we a re protecting our employees. Covid19 had no effect <br /> when you withdrew $72 from my credit card did it? cut the baloney send me a return label and an RMA so I can recover some of my money after you sent me a defective product. Instead of your standard BS message if you cant send me a label email me the address and return authorization as where I have to ship this product. You may be ACE in name but bot in Customer Service.