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I was in an ulta and decided I didn't want an item so I went back to return it and they wouldn't let me cause I didn't have rewards they asked if I wanted to sign up for rewards I said no. Because how does me signing up now give me the ability to return when I already bought the items? The girl walkied her manager who was across the store a little but not far enough that I couldn't hear her and the manager said "just sign them up still they won't know". I stopped the whole thing took my items and left called customer service and was told that the girls lied and could do my return without me having rewards and that they cannot sign me up without my permission. I went in the next day and they still wouldn't take it. I'm done with ulta DONT SHOP ULTA! Another thing every time I'm in one of the store I notice they always follow black and Hispanic customers. Why is that?