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I contacted expedia ,and was advised a refund request had been submitted on 7th july,on contacting expedia again kast week ,they now advise they submitted claim on 8th september and were waiting on airline .i have been lied to on numerous occassions when contacting expedia.it now means i will have to wait a total of at least six months to maybe get my money back.i would never trust expedia again,and i have used them on a good number of times.as stated on other complaints expedia just use the airline as an excuse to withold payments to customers.time they were investigated by the authorities.