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Check this out...? I found it here:<br /> <br /> https://m.jcpenney.com/m/returns<br /> <br /> How do I return an item with a receipt?<br /> Items purchased at JCPenney are eligible for exchange or refund of the purchase price on the original method of payment. Some rules and exceptions apply. Please see the sections below for more information.<br /> What if I don't have a receipt?<br /> Without a receipt items purchased at JCPenney are eligible for exchange or refund as JCPenney store credit. The refund will be calculated at the item's lowest selling price within the last 45 days, and will be issued in the form of a merchandise return voucher. Some rules apply. Please see below. Valid photo identification is required for all non-receipted returns or exchanges. Information from the ID will be retained in a secured company-wide database to monitor the number of un-receipted returns. JCPenney accepts the following IDs for returns: U.S., Puerto Rican, Canadian and Mexican Driver's License; U.S. State IDs; Puerto Rican IDs; Canadian Province IDs; U.S. Military IDs; U.S. Laser Visa; Passports; Matr&amp;#237;cula Consular Card; Puerto Rican Voter Identification Card, and Mexican Voter Registration Card. JCPenney reserves the right to limit returns or exchanges with or without a valid receipt. For purchases and returns made in the states of CT and MA: Customers must return any purchase within 90 days of the purchase date to receive a refund of the sales tax. Returns made after 90 days of the purchase date will receive the refund of the purchase price excluding the sales tax.