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I went through hell trying to get help with my tablet from Samsung for over 3months now, I had to send it in 3 times to be repaired, after that they told me it cant be fixed so they offered a refund (after over 3 weeks of silence) but they wont refund full amount just partial refund of a e-credit for samsung, i told them i am not ok with that, called them many, many times being on hold for hours, everyone telling me they will call me back with a resolution but still nothing, this is ridiculous, there is no one to help me and I dont know what to do anymore, never got a call back and still dont have a tablet