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I would hope that if Goodwill has a customer service that they would read these comments. I purchased some items on July 29th 2020. Because of covid all of their dressings rooms were closed which is understandable. I was under the assumption that I could take them home try them on and bring them back. (With tags still attached) When I tried to return them the next day the lady told me there was no returns. When I tried to explain I only wanted an in-store credit she cut me off and said no returns that I had to talk to the manager I went to go find said manager and I could not find them anywhere. there was nothing anywhere in the store posted saying that there is a no return policy at the moment. I am very frustrated and I feel like I just gave them free money. I've donated to Goodwill many times but I don't like going into their store buying something trying to return it with the tags still on and being told no.