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I had purchase a trip flight , which are cancelled due to Covid-19. And I had wait a long time regarding the refund process and progress. <br /> Beside that my email that I send to your company didn't get reply. I am deeply disappointed and angry about the service given by your company keep push the respond to other department and did not help the customer to solve their problem. I had send many email and complain but the result and the respond is always useless and didn't help me to solve the problem. For around 2 months of period i didn't get the service that needed, please explain and solve it!!!!!!! I had contact Wizz airline around 2 months and finally get the result that state the refund had been make to the third party that I purchase the ticket (Expedia) so i would like to know the latest news of progress and the process regarding to my refund, but the Expedia didn't took any action about my request. Is better to purchase directly with airline then the agency for the other trip.<br /> Thanks!