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Original Comment
Booked 3 tickets on Expedia on Baltic Air. My tickets were cancelled by airlines due to Covid 19. Received an email from Expedia. And while the Airline itself is refunding tickets (if you booked directly with them), Expedia is refusing to issue me a refund, stating "their conract permits only re-booking (voucher), but not a refund". This is BS, as I contacted Air Baltic and they are issuing FULL refunds. Which means Expedia is holding my money!!!! I am intending to file complaint with FTC and other organizations. And this is seem to be a repeat theme with Expedia, no matter what airline you booked on (Turkish, British air, Air Baltic etc). Airlines issue refunds but expedia doesn't.
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