Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

JCP is handling returns so poorly. I had items to return from 3 different orders. I called JCP to request a return label. They DO NOT provide them. Since the store is closed, I was instructed to mail them back, and was told I had to ship each order back individually, or I would probably not receive my refund. Also, I was told NOT to use the return address listed on their website. You have to ship your items back to the address on the receipt, as items MUST go back to the distribution center they were shipped from, or guess what, NO REFUND! I was also told to allow 6 to 8 weeks for my refund! That's crazy! Long story short, it cost me $45 at UPS to mail back 3 orders totaling $240 dollars. Used to be a devoted JCP customer,. GOODBYE FOREVER JCP!!