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I bought a washer and dryer from home Depot including installation service. After 2 unsuccessful attempts the delivery team brought my purchase with 2 missing parts and did not install them. I called home Depot the next day to see when the team would be returning with the missing parts to complete the installation and was asked to wait for another one month. I requested to return both the washer and dryer because home Depot broke a promise to install the machines and have them up and running on day of delivery. A store associate sent me an email confirmation that a return would be coordinated with me very soon. 2 days after not hearing anything, I called again and was told home Depot is unable to accept my return. The store manager also told me to feel free to hire the services of a plumber and get reimbursed for installation; however, if the washer and dryer turn out to be defective, home Depot would not be responsible. I am currently stucked with an uninstalled washer and dryer. this is my first and certainly my last shopping at home Depot. Home Depot is a bully and a cheat. I will take it upon myself to write a bad review on them every day for the next 365 days.