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I ordered several items from JC Penny.com. When I received the order, one of the items was not what I ordered. I decided to send it back and had to call to get a return label sent to me. I sent it back by UPS on April 21, and I am still waiting on my refund. Why should it take 3 weeks to get a refund? I will never order from them again. I have called and emailed them several times.