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We've had the same issues as these other expedia customers. We booked a bundle package and have to cancel because of Covid 19. We went in to cancel our car first, which it did cancel right away but shows no refund. It never warned me there would be no refund, just cancel and then no refund. Like all these other people, there's no getting through to them. This is extremely frustrating as I'm not rich and can't afford to donate thousands of dollars to expedia. I have no idea what to do now.<br /> I used to like using expedia to book our vacations, but now, I WILL NEVER, EVER USE THEM AGAIN! HORRIBLE CUSTOMER SERVICE