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Please help! I ordered a washer and dryer from Home Depot online and although the dimensions listed on the website work in the space I need it to go, those dimensions don't include the hose and other accessories which makes it not work. It was delivered yesterday (but not installed) and is now sitting in my living room. I have called several times and am being told I cannot return it or exchange it! I am shocked. I am happy to pay a fair restocking fee and exchange this for a smaller one, but they won't allow it! This seems like horrible customer service - everyone I have talked to is shocked.