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So evidently if you receive a gift from J.C. Penny in Selma Ca. you cannot exchange it for a different size without a receipt, even with all tags on with Penny's name on the tags. I will think twice about shopping there if I am buying gifts for people. Sometimes receipts get lost. I would think you would be able to exchange for exactly the same thing in a different size if it is a gift. The return policy online says something completely different. When I brought in a copy of the policy, they told me every store is different. Seriously?