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I received a pack of cig from a family member who got me the wrong pack of cigarettes...shorts instead of 100s.. I wanted to exchanged them for 100s and the store manager told me he couldnt do it. The pack had not been open and i had the receipt to get a refund. He refused to do it. It would have been been a better experience if he would have just stated that he didnt have any 100s so he couldnt have done the exchange them.. Instead he was very nasty and rude. And i will never return to that store at all.