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I bought a washing machine from Samsung, one of the high efficiency ones with no agitator post. It doesn't work. The water is only ever 2 inches deep and because the machine never gets washed with enough water the soap scum collects inside the machine behind the drum and comes out all over your clothes. I called Samsung and as i've had it a year and a half, they won't help. They sent technicians out twice and both said it's the design, it doesn't work. I'll never buy Samsung again. We're about to buy a new stove and dishwasher. Samsung won't get that business