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Only ever have good things to say about the Ulta in palm coast. Just wanted to come on here and say that a lot of the complaints are from people that really don't get their return policy lol. People are really expecting them to take back empty products? Or with a receipt that's torn or damaged to bits? Please get a grip. Sales associates can only do so much. Also a little bit of advice, if you spoke to customer service before hand about an issue and will be going on store for that issue to be resolved have the customer service agent call the store and inform them. The stores staff are not mind readers and customer service may bend policy for customers.