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I bought a samsung dishwasher in September 2019. Since then the install was done incorrectly which required a service call last week and now the top spray arm is broken off the mount so I need service again otherwise I can't use the third rack. I'm extremely upset about this and am not happy. I thought samsung had a higher standard. I would like a refund to buy a new dishwasher that will work properly. What can you do for me? If I needed service twice in less than 3 months I can only imagine all of the issues I'll be having in the next couple years that I have it.