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I purchased a water pump from the Purcell Ace hardware yesterday. The pump did not work it shut off turned on shut off turned on. also the amount of water coming through there was half the amount of a pump that was half the horsepower that it was. Upon return, the guy who owned the store, put it in a bucket and as it was pumping water said it looks fine to me and wouldn't return it. he then said that I was trying to take him for his money. Ace policy states that you should get a refund or store credit within 30 days. This was only one day, and the guy gave it back to me and told me to leave. The worst customer service I have ever received in my life. I will never shop at Ace again. when I was leaving I asked for my receipt back, to which the lady said I didn't give her one and she had print one out. I then informed them that I gave the receipt to the gentleman at the counter to which he immediately grab the receipt and gave it to me. Bad business!!!