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Original Comment
I had a negative experience with two returns at my local Dollar General. If you feel you have had a negative experience or are unhappy with your refund outcome call this number 1-800-678-9258. I explained the situation and was told someone would call me within 24 hours to try and resolve the situation. In less than five minutes I received a personal call from Mr. Miller. He informed me that I could return to the store and the problem was resolved. Very professional,and very apologetic about the situation. No, I do not work for DM stores. Just want to help anyone resolve any refund issues like mine. Yesterday, I wanted to write a very detailed comment on here about what happened. And yes it would have been a negative one. I was very upset. However; at the moment, I am very pleased with the service I got from this mishap. My advice: call the number given above before anything else. Thank you Mr. Miller and DM employees who constantly strive for costumer service. Call reference number #2003713428.
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