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Original Comment
I bought a pre-lit tree from Michael's and when we put it up at home the middle section wouldn't light up. We went to return it and was told we can't return the tree if the box had been opened. They said there are instructions inside the box with info on how to return the tree to the manufacturer. What kind of customer service is that?! We were eventually able to return it but not without a lot of grief! Policy stinks!
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