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I never meet people like this they only care about their bus my husband went missing an I got told we don't deal customers we just take care bus that come in we'll I am never ever going talk these people again my husband was attack try get away miss his bus an I had to search for that info myself gray hound customers service suck they need better security. Not say they cancel ticket another one had through bad place an they don't want take action . So far I care they are not suited to have my service I spend 111. On a ticket for my husband an I'm done . Thanks gray hound for no caring what happens to your passengers. By he never get go see his mom in Las Vegas he came all way from Missouri