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I had my card and a scanned copy of the receipt of my purchase. However party city wouldnt give me a refund. After talking to several employees and a manager that was very short with me limiting his answers and unable to explain the return process to me. They ended up giving me store credit while I was still trying to resolve the issue and the manager walked off. Which left me with a young clueless cashier. I actually would have kept a few things if I was just getting store credit but didnt get that option. The store didnt have what I wanted and I tried to buy it online however I cant figure out how to pay online with store credit. Is this possible? Very frustrating. Ive returned to the store before without a receipt and been treated like a thief. Later to find the receipt went back and then it was past the date to return. Crazy.