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To everyone living in the state of Maryland. If you special ordered anything from Home Depot's third party vendor or marketplace like a door and it was damaged. Just remember when Home Depot employee or manager tells you do not return it to the store because you will not get a refund. I am telling you that you as a Home Depot customer have rights. I know I have done research. First you are allowed to return your damaged order no matter what you are told. They do not tell you in detail nothing except to contact their customer care. They hide the fact that when you special order anything they will not deal with you anymore after they take your order and money. Also that when you deal with their third party vendor that they will only refund you the money in the amount that they were given which means you will never get your full refund because Home Depot will not order through that vendor unless there is something in it for them. they keep a portion of your payment.You do not know when you order that Home Depot will not help you if that order is damaged.State Law clearly states when you make a purchase with a business no matter what their policy states if your order is damaged that business has to replace it,repair it or give you a full refund. Contact the State Attorney Generals office and file a complaint. Check on their site and that is where I got this info. Contact the federal Trade Commission (FTC) and let them know the business practices that Home Depot is doing when you feel they are being unfair and deceptive.Like they did with me when I got that damaged door from Jeld-Wen, Inc. You can also contact the BBB.I can just about imagine how many people out there who made a special order and it arrived damaged and when they had enough run around between Customer Care from Home Depot and the third party merchant that ended up asking for a refund and either never got it or got it all except Home Depots cut. They are ripping people off.You have to know what your rights are as a consumer.Make sure you always use your bank issued credit card when you make a purchase on any special order or you buy any appliance at the Home Depot so you have a fair fighting chance in getting your money back in a dispute with the business who took your money not the third party vendor what I was told I had to deal with. I hope this will help and if it just helps a few who read this then I have done what I was hoping I could do.I hate a thief and people who deliberately deceive people to fill their bank accounts. Good Luck!