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Ace Hardware Powell WY- Cashier Jeanette threw a fit when I returned defective lawn sprinkler set with store receipt. Grumbled that she'd have to put it back in the box. Then left the register, hunted me down, and angrily said "it was used and not eligible for return." I purchased it the day before, I explained, and had to set it up and run it which was how I knew it was defective. I asked to speak with a manager. Manager on duty -Laurie-said she didn't have the authority to refund my money. Said I would have to come back tomorrow and speak with manager. I told them I would be quite upset and would research the ACE policy and I couldn't imagine that it would not accept a one day old defective purchase with receipt. I said I was an ACE rewards member and had spent hundreds of dollars in their store. I was certainly not trying to "cheat" anyone. After getting upset, the manager in duty finally refunded my money, all the while Cashier Jeanette was badmouthing me to the other clerk and customers where I could overhear.