Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

The amount of time and energy that I have spent to try to get this issue resolved is absurd. We purchased these headphones in January. The 1st set stopped working and we returned to the ATT store. The replacement set also stopped working in March. We started refund process and mailed the headphones in back in April. IT IS NOW ALMOST SEPTEMBER AND I STILL HAVE NO REFUND. Every time I call they promise it's coming. Or there's missing information to complete the refund. And someone will call me in 2 days...but they never do. I will NEVER purchase a Samsung product again. This experience has horrible.