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Will not be buying from pennys online ever again. I ordered $200 in school clothes for my kids and the order pended in my account for a week then when it finally posted it had dropped to $9. I called customer service to fund out what was going on. They said they dont charge my card untill they ship the merchandise. I told her my kids need school clothes now so i wanted to cancel my order. She told me because it had been more than 30 minutes since i had placed my order that i could not cancel it but that when i got everything i could return it in store. A few days later (almost 2 weeks after order was placed) i finally received my package. I went to the store to return and im still waiting for my refund to be credited to my account and its now been 4 days. I was told if its not on my card by tomorrow to make sure to take in my receipt to find out "whats going on". Its debit. Way stupid i cant get cash back. Come on pennys this is why your facing huge closures this year. Get your stuff together because i know i will never order online again!!!