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Best buy sucks ......they don't explain return policies buy something 2 weeks.later its yours forever.....more people returning stuff that buying stuff....view their security footage if they dare release it. Act like.punks too. Spent over 400 for a system that just gave me trouble ...dont buy in advance for a gift....you'll be screwed if it doesn't work....not even polite when they tell you of course it's in santa cruz county with yuppie rich kids in their 30s living at home its expected one store manager might in another area ...not this one return policy isnt consistant...Costco is the way to.go....they keep reg customers because of it....hope best buy does off likencircuit city ...may even shop....open boxes then one day before return without box make someone work....then another.dsy repeat....if.many would do that maybe they'd use common sense....call manufaturentheynsay...all products are from over seas they dont support america it looks like ...too bad there are laws that protect cocky jerls.like them....best buy is now my enemy and I'll order online many items open and return several.on one day PER POLICY and nothing they can do about it...Inman why not what next deny me service ? Cant wait ...retired and now inhale a mission order online return to store