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Recieved my new Samsung TV on July 2. Only lasted 2 days before the wifi stopped working. I've had multiple repairs completed on the TV since then and the issue still persists. But now they've somehow managed to place the wrong motherboard in the TV. I've asked for my money back or replacement within 30 days and they're telling me that somehow they haven't completed all the steps required for replacement. I've been lied to multiple times by agents telling me the matter is getting resolved and I would be receiving a call from their escalation department for a exchange or return. Only to find out they keep cancelling the escalation. Now I'm set for a 4th appointment to repair their POS TV. They don't even honor their own exchange and return policy. A very dishonorable company that I hope goes out of business soon. I advise nobody to ever purchase their products.