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Hello.I've had very bad experience with greyhound ever since I started using them yrs ago. Today is Tuesday July,30,2019 my bus was scheduled to leave at 3:50 AM. Ok I decide to walk to the store knowing I would make it back on time and I tell a gentleman that's waiting on his bus if the driver comes to tell her I am going to make it back before my departure time which was 3:50 AM just to let her know. So I make it back on time about 3:40 AM which is 10 minutes before my departure time & as I'm walking toward the Greyhound the bus driver decides to leave at 3.40 am i asked the gentleman that was waiting for his bus did he talk to the bus driver & he replied yes and he said there's somebody thats on there way back from the store he should be back real soon is there any way you'll be able to wait he asked her about 3:38 AM he told the bus driver his departure time is 3:50 AM she replied I got to go. There is nothing in the terms and condition that says a bus driver will leave earlier than departure time. They need to do more background and better interviews with these drivers instead of just hire them this is ridiculous and now I have to explain to my new job why I'm not going to show up on time my first day. There is a recording with me calling the number on the front door before 3:50 am they said they're not customer service I asked the lady if there's any way I can ride the 6:50 AM bus she said it's up to the driver so now I have to see if the driver is in a bad mood or good mood or even if he likes my kind because a lot of them don't like white people they are very disrespectful. This is ridiculous I'm so sick of Greyhound they do people wrong to have a big business I will keep on and keep on at this point trying to do something about this I know they don't care well I'm going to try my best to make something happen this is not right.