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Home Depot frequent Shopper on 7/25/19 my onliine purchase of over $300.00 came in and I also purchased other supply that day. My brother made a purchase for me that was a delta rough in shower and tub valve $30 + paid cash and missed placed the receipt, on that day I picked up my online and other supply's in store. I had a return the valve all I wanted was store credit women said you need a receipt or order # or credit card for proof. I said he paid cash and lost or missed placed the receipt, so not I have a valve I don't need. Great customer service Home Depot yours truly Jim from Westerlo