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I have my receipt and it states cut-to-length items are not returnable. On the back it says, "We will fix it, replace it, or refund your purchase. Your receipt is all you need. Took 3 gallons of paint back - needed stain - and they (manager Mike) would not return 2 of them. I opened the blue and painted a 10"x 10" pc of wood and really didn't like it.<br /> In addition, the cash register girl kept my original receipt. Noticed when I got home. I spent $75 on this paint and shop here all the time. I want a refund back on my card! I spent another $35 today!