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Going on 4 months and STILL have not received a refund for the Samsung iconx I purchased. They now have the product I returned AND my money. I have called NUMEROUS times and have been given the runaround every single time. First I was promised an exchange, then an upgrade since the originals were no longer in stock, then promised a gift card refund since the upgrade was no longer in stock either. Then promised a check since there were no gift cards no longer in stock. Then was told the check was being mailed.. another month later.. NOTHING!!!