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Ii bought a pair of mission klogs and returned them the day after receiving. They just did not feel comfortable and I took them to our local usps office cause fed ex is about 30 miles away and I work 12 hr nights at our hospital. I returned and have not been refunded. It's been over 3 weeks now and every time I call or chat with them they tell me they are now showing the shoes as being returned. I will never buy another pair of shoes through this company and I do not recommend them to others.